Track the details your business needs
Add your own fields to 35 record types, including contacts, orders, samples, and service orders. They show up as list columns and filters, and a formula can calculate them if you want.
06Industries
Bring your industry's specialized work into your ERP
Lab samples, service orders, production orders, and tender files all run on IWB's standard modules. In the demo, we show your industry's workflow with sample data.
01
Pick the scenario closest to your business
Each scenario shows the modules that work together in that industry and how their records connect.
Laboratories
Receive samples, track analysis and approval, deliver reports that can be verified by QR code, and invoice the work.
- Laboratory
- Sales
- Accounting
Service networks
Track installed equipment, warranties, and RMAs, assign jobs to technicians on the dispatch board, and follow dealer payouts.
- Field Service
- Help Desk
- Inventory
Manufacturers
Run production with bills of materials, work orders, quality control, and requirements planning; completed production orders go to your accountant's approval list.
- Manufacturing
- Inventory
- Purchasing
Contracting and tenders
Prepare each bid file with its document and qualification checklist, hand off won tenders to projects, and track contracts and progress billing.
- Tender Tracking
- Contracts
- Projects
IT and software
Track license periods, contract billing schedules, support tickets, and project hours.
- Licenses
- Contracts
- Help Desk
Multi-company groups
Bring your group companies into the same workspace; each company keeps its own books, and you can track intercompany transactions.
- Accounting
- Finance
- Approvals
02
Adapt IWB without waiting on a developer
You set up fields, approval flows, and printed documents yourself, from the admin screens.
Route larger amounts up the chain
Set approval levels by amount, branch, or person for actions that support approval, such as approving a purchase order or posting a finance voucher. You can also name delegates for approvers and set escalation for steps that run past their time limit.
Documents go out in your own layout
Change the layout of quotes, invoices, and waybills, as well as service and laboratory documents, with a block-based designer. You can roll a template back to an earlier version.
03
Deployment and migration
Use IWB in the cloud or on your own server. IWB Classic users have a separate migration path.
04
Frequently asked questions
Do you install a special version of IWB for my industry?
No. Every industry uses the same IWB. The difference lies in which modules you turn on and how the setup matches your workflow. IWB already includes modules for needs such as laboratory work, service networks, and tender tracking.
My industry isn't on the list. Will IWB work for my business?
The 6 industries listed are the scenarios we chose to highlight. Modules such as Sales, Accounting, Finance, and Inventory are available to any business. In the demo, we set up your workflow with sample data and show you how IWB handles your own work.
Can we add industry-specific information to our records?
Yes. Your admin can add custom fields to 35 record types without writing code, with 17 field types and formulas to choose from. You can use a new field as a column, filter, or sort option in lists. Fields marked sensitive are visible only to users with a separate permission.
We have several companies. Can we manage them all in one place?
Yes. You set up your group companies in the same IWB workspace. Each company keeps its own books, and users see the companies they have access to. The multi-company groups page has the details.